Suzuki Motorcycle India has decided to recall the new Suzuki Access 125 automatic scooter that was launched earlier this year in India on March 15, 2016, that priced Rs. 53,887 (ex-showroom, Delhi).The reason for the sudden decision is its faulty rear axle shaft. But the best part is the recall is a voluntary service, not pressurised by any Govt agency. The number of faulty units is huge; almost 54,740, that were manufactured between March 8 and June 22, 2016. The company has decided to initiate the exercise as part of a service campaign and will be replacing the rear axle shaft on the affected scooters as a precautionary measure. Suzuki dealerships will be contacting the owners individually starting from July 13.
Suzuki India has declared: “In pursuance of Suzuki’s commitment to customer satisfaction and as a matter of abundant precaution and safety, we have decided to undertake this service campaign on the New Access 125 scooters to address issues of rear axle/wheel stability that has been identified in some of these scooters.”
It is from today only the inspection, and the replacement of damaged parts will be done, and it will be free of cost. The owners of the affected vehicles will be directly contacted by the company from July 13 onwards. Suzuki will also offer free periodic maintenance service to the customers who report to the dealership for replacement. There is another facility; users can also visit Suzuki’s authorised dealerships to check if their models have been affected.
Powered by 124 cc, Suzuki Access 125 has a four-stroke single cylinder and air-cooled engine, that can pump out a power of 8.58bhp at 7,000rpm and a peak torque of 9.8Nm at 5,000 rpm. The new Access 125 also has a 3D emblem logo and optional front disc brake. The new bike saw a weight reduction of 10 kg that makes it marginally quicker over its predecessor.