Lenovo’s New PC Serving As Service Provider

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Lenovo’s

Lenovo’s latest hi-tech PC, PCaaS, is making news as it is being considered as world’s first ‘Service Provider’ computers. As the name suggests the new PC will cover life-cycle costs. The only thing that matters is it has to be ordered in bulk. Almost a fleet of computers numbering from 200 and above. The PCs provides services right from configuration, onshore support, deployment, break or fix, asset management, secured end-of-life decommissioning as well as hardware support.

PCaaS will practically cover complete life term cost of its PCs including Tablets. Generally, a life cycle tenure is up to 3 years and the hardware accounts would come to half the rate after using ‘PCaaS’. Customers can buy PC directly from the store or via its channel partners. If one is considering buying it through channel partners then they would be able to customize it by swapping in or else add their own help desk and field engineering.

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Lenovo’s PC launches its best of ranges with high resonance which include M700 small form factor desktop having i3 and i5 processors, M900 tiny desktops, Think Pad L560 Notebook, Think Pad T460 Ultrabook, X1 Carbon 4th Generation Ultrabook, MiiX 700 and X1 Tablets. The respective hi-tech servers can be replaced separately as per deals such as  hardware vendors, finance companies, single contract service provider. These include payment per month basis which eventually reduces cost.

Lenovo

The order is taken in bulk and can be reduced up to 15% only being the minimum number 200 PC altogether. Further queried on fixing problems then, senior officials reverted as it is fixed through phone calls in best possible manner. If problem persists then it is backed up by next-day-on-site hardware support. Also, the company tries to configure the problem in three out-of-scope visits.

According to Daniel Field, Sales and Marketing Director, Lenovo APAC Services,  Lenovo’s PCaaS is good for enterprises that are under budget pressure and keen to minimise capital expenditure, and also for growing startups that don’t want to pour funds into upfront hardware costs.

Adding on to the costs beheld by the company ANZ Managing Director, Matt Codrington opined further, “Outfitting an organisation with a fleet of desktops, laptops and tablets comes as a huge capital expenditure for companies and often have unforeseen costs. This offering aims to relieve our customers of that burden allowing them to redirect their resources to core competencies.” 

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